Job Description
Supervise the cashiers and courtesy clerks. Manage the work schedule daily. Handle money, fill in as a cashier as needed, reconcile tills and prepare them for the next day, perform various jobs at your own discretion throughout the store as needed and as assigned by store management. Have a professional relationship with employees and customers. Consistently provide our customers with over the top customer service. Obtain and display a knowledge of the many different products offered in the store.
Typical Duties and Responsibilities
A Front End Supervisor at Day's Market seeks opportunities to greet, assist, and thank customers. Have positive interactions with employees and customers. Deal with frustrated customers or escalated situations as presented. Motivate and follow up with employees in doing their jobs and work lists. You will learn to prepare product, stock the shelf, properly rotate the product, identify products that need to be filled or discarded, merchandise products for proper presentation and ease of purchase, and ensure proper pricing is available on signs or tags for products. Maintains an atmosphere of friendly, energetic customer service with an emphasis of taking care of the customer and their needs.
Maintains an atmosphere of customer awareness. Seek to provide fast, friendly service to all our customers, willingly and promptly addressing and resolving and customer concerns and being willing to help in locating items throughout the store and willingly taking them to the item.
Ability to:
Consistently provide world class customer service to all customers
Be reliable and dependable
Have the ability to take direction and work in a team environment
Communicate with other team members, including written communication to pass on to those working after you and/or to pass on to the manager
Have the ability to work a flexible schedule including nights, early mornings, weekends and holidays
Conduct visual inspection of product, display, read written material, etc.
Communicate in writing to others
Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs.
Stand for long periods of time, walk and move rapidly, bend, twist and turn frequently
Must be 18 years of age or older.
Experience in retail is a plus.
Why work at Day's? We are locally owned and operated. We've been serving our community for over 30 years. We're 100% focused on providing great service to our customers and neighbors, which in turn creates a wonderful work environment for our team members. We offer competitive wages and a 5% discount to all employees. We're closed on Sundays.
